International Customer Service

Zaventem |Chemical industry |SAP| 2 days Homeworking| International company

Your new company

Step into a rapidly expanding enterprise located in Zaventem and active in the chemical sector, where the company continually invests in the well-being of its employees. Currently, the Zaventem branch boasts a team of 35 individuals. Experience a vibrant, positive, and international atmosphere as you contribute to the company's growth.

Your new role

Join a dynamic team as a Customer Service Specialist for our international client based in Zaventem, specializing in the chemical sector.

As the key liaison for clients worldwide, you'll be the go-to person for inquiries, handling them seamlessly from order placement in SAP to comprehensive follow-ups. Coordinating transportation is also part of your skill set. Your expertise extends to assisting customers with issues and inquiries, primarily through email communication.

Collaboration is key! You'll frequently engage with internal departments such as sales, marketing, supply chain, ensuring a thorough check on prices, product availability, and terms and conditions. Your commitment to excellent after-sales service is paramount. Finally, you'll be the maestro behind invoicing.

Your profile

For this job as customer service representative Hays is looking for a candidate who has:

• Excellent knowledge of English
  
  
• Previous experience in a similar role within Customer Service
  
  
• Proficient in working with the SAP system
  
  
• Enthusiastic about an international work environment
  
  
• Self-sufficient, proactive and highly customer-oriented