Customer Service Spanish market

Zaventem | Spanish - English | Healthcare sector | 1 day homeworking | International company

Your new company

Our client is an international company active in healthcare. The company is located in Zaventem and is looking for reinforcement for their customer service team through Hays. They are a rapidly growing company with a dynamic team and motivated colleagues.

Your new role

We're on the lookout for Spanish and English-speaking Customer Service representatives to join an international company in Zaventem, specialising in the medical sector.
Firstly, you are responsible for entering the orders in the ERP system. Your clients? Well, they range from hospitals to distributors in the region. You'll be tackling frontline questions independently and, when needed, collaborating with other departments for more complex inquiries. But that's not all - your role might evolve to include tasks like drafting quotes, handling complaints, phone support, and finish returns.

Your profile

• Fluent in spoken and written communication in Spanish and English, as your focus will be on the Spanish market
• Knowledge of Portuguese is a strong asset, and knowledge of French or Italian is also considered a plus
• You love to be in contact with clients & an international working atmosphere
• You are able to work with short deadlines, prioritise your tasks and handle unexpected challenges