Night Auditor H/F/X

Duties and responsibilities :

- Welcoming and checking in and out of guests
- Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail
- Solving problems and complaints
- Answering the phone
- Closing the day in the system and the associated administration
- Ensuring the safety of all guests
- Doing duty rounds
- Conducting the night audit run
- Generating the night reports
- Reconciling accounts
- Preparing financial reports
- Balancing cash drawers
- Serving guests who order room service
- Cleanliness of the lobby and surrounding areas

The candidate must possess the following qualifications and skills:

- Languages: English, French - Dutch would be a serious advantage
- Knowledge of Opera/Opera Cloud, Micros and Microsoft Office
- Neat and professional appearance
- High-quality customer service, smiling and welcoming
- Excellent written and verbal communication skills
- Organized and great attention to detail
- Ability to solve problems and take initiative
- Team spirit, friendly
- Ability to remain calm and polite under pressure
- Flexibility in tasks and schedule
- First experience as Night Auditor

Type: Front Office

Localisation: Bruxelles

Type de contrat: CDD

Contrat: Temps partiel

Expérience: 1 à 2 ans

Langue(s): Anglais, Néerlandais, Français