Customer Service

Are you fluent in three languages, passionate about customer interaction and committed to delivering excellent service?

Take on a Customer Service role within the banking and insurance sector in Brussels. This is a great opportunity to put your French, Dutch and English language skills into practice while using your communication and problem-solving abilities in a professional environment.

Your responsibilities

As a Customer Service representative, you will:

• Handle customer enquiries by phone and email in French, Dutch and English.
• Provide information and guide customers through their requests.
• Follow up on customer cases and administrative matters.
• Identify suitable solutions to meet customer needs.
• Deliver efficient, professional and high-quality customer support.

About you :

• You hold a bachelor's or master's degree.
• You are fluent in French, Dutch and English, both spoken and written.
• You have excellent communication skills.
• You enjoy customer interaction and providing support.
• You are organised, accurate and solution-oriented.
• You are comfortable using IT tools and systems.
• You can work independently while contributing effectively to a team.