Expert Greenlight de niveau I - FR/NL/ANG

Provide high quality front facing customer support

Ensure issues are resolved using procedures or are escalated promptly

Facilitate driver sign-ups and communicating value proposition of driving, which may include proactive outreach

Engage and support Drivers and Earners already on the platform in order to enable them for greater success

Partner with management on improving/buildings support processes

Assist with local events and promotions

Troubleshoot and problem solve through straight technical issues

Communicate effectively with various stakeholders when needed

Present to groups of drivers & earners

FR-NL-EN speaker

Some experience in retail, hospitality, or customer service

Attention to detail, problem-solving, communication (written and verbal) skills

Empathy, punctual, organization, EQ, active listening, basic computer savvy, teamwork/collaboration, adaptability, conflict management / resolution, adaptability

Communication

Customer Centricity

Executional Excellence

Problem Solving