Product Specialist CNC Machines

European HQ Brussels | CNC Machine Expertise | Technical Sales Support | European Scope | International Environment | Permanent Contract

Job at a glance

• Location: Zaventem, Brussels region, Belgium
• Contract: Permanent
• Working hours: Full-time, 38 or 40 hours per week
• Salary: Up to approximately €5,500 gross per month, depending on experience
• Travel: Approximately one week per month within Europe
• Languages: Fluent Dutch or French, combined with fluent English
• Education: Bachelor's or Master's degree in a technical field, or equivalent experience
• Benefits: Electric company car, fuel or charging card, insurance, pension plan and €10 meal vouchers
• Working hours: Flexible
• Work arrangement: Mainly office-based, combined with European travel

About The Organisation

This international machine tool manufacturer is a market leader in CNC machine tools across the Western world. Its product portfolio includes CNC machining centres, lathes, fiber lasers and press brakes.

The organisation works with a network of dedicated distributors across different European countries. These local partners are responsible for selling and supporting the machines within their respective markets.

What will you do?Technical sales and pre-sales support

• Provide technical support to European distributors, Sales Managers and Sales Engineers.
• Advise on CNC machines, options, applications and configurations.
• Translate customer requirements into suitable technical solutions.
• Support sales teams throughout the commercial process, including product positioning, promotions and special pricing requests.
• Resolve technical or commercial issues that could delay a sale.

Relationship building and commercial insight

• Build strong relationships with distributors and local sales teams.
• Maintain regular contact to understand market needs, challenges and opportunities.
• Identify sales blockers, risks and potential business opportunities.
• Gather field feedback and translate it into actionable commercial insights.
• Share relevant market intelligence with the Sales Manager and internal teams.

Cross-functional coordination

• Collaborate with Sales, Applications, Service, Logistics, Marketing, IT and Product Management.
• Coordinate and follow up on cross-functional issues until resolution.
• Maintain regular contact with international colleagues and stakeholders.
• Support new product launches across Europe.

Training, demonstrations and customer visits

• Deliver product and application training to distributors and sales teams.
• Demonstrate CNC machines at customer sites, events and trade fairs.
• Support and coordinate customer and distributor visits to the European headquarters and showroom.
• Ensure machines, tooling and materials are ready for demonstrations.
• Support the coordination and smooth operation of the showroom.

Reporting and independent working

• Work autonomously and organise activities independently.
• Provide structured weekly reporting to the Sales Manager.
• Report and escalate sales blockers, missed opportunities and critical issues.
• Keep internal stakeholders informed about relevant customer and market developments.

What do you need?

Essential

• A Bachelor's or Master's degree in electromechanics, industrial engineering or another technical field.
• Equivalent technical expertise gained through professional experience can also be considered.
• At least approximately five years of relevant experience in a CNC, machining, manufacturing, engineering, product management or technical-commercial environment.
• Practical knowledge of CNC machines or experience working in a production environment.
• Experience with machining centres, lathes, fiber lasers or press brakes is a strong advantage.
• The ability to understand technical challenges and translate them into practical solutions.
• Strong analytical and problem-solving skills.
• Experience supporting sales teams, customers, distributors or other commercial stakeholders.
• Strong communication skills and the ability to explain technical information clearly to different audiences.
• A customer-focused and commercially minded approach.
• Experience coordinating projects or working with different internal and external stakeholders.
• A structured way of working with attention to quality and detail.
• Fluent Dutch or French, combined with fluent English.
• Willingness to travel approximately one week per month within Europe.
• The ability to work independently and confidently in an international environment.
• A good working knowledge of Microsoft Office. Experience with SAP is an advantage.

Your strengthsYou are technically strong, communicative and commercially aware. You enjoy solving technical problems, but you also understand the urgency and business impact behind a sales opportunity.You are comfortable taking ownership, coordinating different stakeholders and following issues through until they are resolved. As you will regularly work independently and travel throughout Europe, you can structure your own activities and make well-considered decisions.

You are also:

• Mature and confident in your communication
• Hands-on and solution-oriented
• Proactive and responsive
• Customer-focused
• Commercially minded
• Structured and detail-oriented
• Comfortable working autonomously
• Capable of building trusted professional relationships
• Eager to deepen your knowledge of CNC machine technologies
• Able to remain calm and effective when priorities change or rapid action is required