IT Officer | Accounting Software & IT Support

Passionate about IT & Finance? Combine your IT expertise with the world of accounting while making a real impact on people's daily work.

Our partner, a well-established Belgian professional services firm specialising in accounting and financial advisory, is looking for anIT Officerto join its collaborative IT team.

What makes this opportunity stand out?You'll work at the intersection of IT and accounting, supporting users with both everyday technical challenges and specialised financial software. It's an opportunity to develop a unique skill set, discover a business environment beyond traditional IT and become the go-to person who helps colleagues work smarter.

If you enjoy solving problems, interacting with people and learning how technology supports a business, this could be your next move.

• Accounting software support:Provide first-line assistance with specialised accounting and financial applications, including tools such as Exact Online, Silverfin and other industry-specific platforms.
• Troubleshooting & ticket management:Investigate technical issues, manage incoming requests and ensure efficient follow-up, involving external suppliers or specialists when needed.
• Integrations & user guidance:Help colleagues navigate software integrations and digital processes, translating technical issues into clear, practical solutions.
• Microsoft environment:Handle user accounts, permissions and password resets throughMicrosoft Entra ID, alongside basic Microsoft 365 support.
• Workplace & infrastructure support:Assist with laptop deployment, onboarding,Microsoft Intune, telephony and access management across multiple offices.
• Knowledge sharing & continuous improvement:Document recurring issues, share solutions with the team and contribute to a smoother, more efficient IT support experience.

• IT background:A bachelor's degree in IT or initial experience in IT support, combined with a strong motivation to learn. An interest in accounting or finance is a major plus, but previous accounting experience is not required.
• Technical foundations:Basic knowledge ofWindows 11, Microsoft 365, Entra ID and Intune, with the curiosity to develop your expertise further.
• Customer-oriented mindset:You enjoy helping people, listening to their needs and explaining technical concepts in an accessible way.
• Structured problem-solver:You know how to prioritise requests, manage tickets and identify when an issue needs to be escalated.
• Professional & discreet:You handle sensitive information responsibly and understand the importance of confidentiality in a financial environment.
• Language skills:Fluent inDutch, with strong communication skills and a collaborative attitude.