System Engineer | L3 Infrastructure Maintainance

Be the technical escalation point in an international environment where your expertise truly matters.

A high-impact L3 role combining complex technical challenges, autonomy and teamwork in a close-knit environment with an international reach. ⚡️

Our partner is aninternational organisation with a strong Belgian presence, operating in a highly connected and technically demanding environment.

They are looking for a3rd Line Support / System Engineerto join their IT team and become a key technical point of contact for complex incidents and infrastructure challenges.

• Act as thetechnical escalation point, taking ownership of complex L3 incidents and ensuring sustainable resolutions.
• Troubleshoot and improveMicrosoft, Linux and infrastructure environments, identifying root causes and preventing recurring issues.
• Work onsystem administration and infrastructure projects, contributing to the evolution and reliability of the IT environment.
• Collaborate with different technical teams onnetworking, security, cloud and platform-related challenges.
• Drivecontinuous improvementby optimising processes, documentation, monitoring and operational procedures.
• Share your expertise with colleagues and act as atechnical reference, supporting lower support levels on complex technical topics.

• Several years of experience inL3 Support, System Engineering or Infrastructure Engineering.
• Strong hands-on knowledge ofMicrosoft and/or Linux environments, system administration and troubleshooting.
• A solid understanding ofnetworking, infrastructure and security concepts.
• Experience investigating complex incidents, performingroot cause analysisand implementing long-term solutions.
• Comfortable working independently while remaining a strongteam playerwho enjoys sharing knowledge.
• Strong communication skills and a good command ofEnglish; additional languages are a plus.