Customer Service Representative

Our client is a medium-sized company within the business services industry. They are known for their commitment to operational excellence and delivering high-quality solutions to their clients.

As an Order to Cash Specialist - SAP your responsibilities are:

• Process and monitor customer orders using SAP systems.
• Ensure the accuracy and timeliness of invoices and payments.
• Handle customer queries and provide solutions to ensure satisfaction.
• Collaborate with internal teams to streamline order-to-cash workflows.
• Maintain records and generate reports related to order management.
• Identify and resolve discrepancies in invoicing or payment processes.
• Support the implementation of process improvements in the order to cash cycle.
• Adhere to company policies and industry standards in all transactions.

A successful Order to Cash Specialist - SAP should have:

• Strong proficiency in SAP and order-to-cash processes.
• Educational background in business administration, finance, or a related field.
• Excellent organizational and problem-solving skills.
• Attention to detail and commitment to accuracy.
• Ability to work collaboratively in a team-oriented environment.
• Customer-focused mindset with effective communication skills.