Administrative Officer – Technical Sales Support & Logistics

Navision, order processing and follow-up form the core of the role – but the position is clearly broader than traditional order administration.

As Administrative Officer – Technical Sales Support & Logistics, you are a key link between customers, suppliers and your colleagues. As you gain experience, you can also become more involved in logistics follow-up and the administrative support of technical projects.

• Process and follow up customer orders in Microsoft Dynamics Navision.
• Prepare quotations, order confirmations and purchase orders.
• Place orders with suppliers and actively follow up delivery dates.
• Support customers with questions about parts, spare parts and service.
• Request prices and quotations from suppliers.
• Follow up transport, deliveries, incoming goods and stock information.
• Work closely with sales, project managers, engineers and technicians.
• Occasionally provide practical support with a delivery or in the warehouse.

The practical logistics component is limited – around 5 to 10% of the role – but it reflects the way Buhlmann works: colleagues do not constantly draw a line around where one job description ends and another begins.

Once you know the organisation well, your responsibilities can expand towards project support, for example project files in SharePoint, material orders, delivery follow-up and administrative preparation for invoicing.

Above all, we are looking for someone who is administratively strong, takes responsibility and shows initiative.

You preferably have relevant experience in order administration, purchasing, sales support, customer service, logistics administration or a technical sales support role. You do not need to be a technical specialist, but an interest in a technical environment is important.

• Experience with an ERP system; knowledge of Navision is a strong advantage. SAP or a comparable system also provides a good basis.
• You work accurately and in a structured way and can keep several files, deliveries and deadlines under control at the same time.
• You take initiative: if a supplier needs to be chased or a file needs further investigation, you do not simply wait.
• You are collegial and practically minded and do not mind occasionally helping with a delivery.
• You are fluent in Dutch and can communicate professionally in English. French is a clear advantage; German is a welcome extra.