Frontofficemedewerker NL-EN-FR

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Trilingual: Fluent in English, Dutch, and French (essential! ).
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Skilled and Professional: Strong administrative, linguistic, and interpersonal abilities.
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Self-starter: Comfortable working independently and managing multiple tasks.
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Well-presented: Classic, professional attire required (no casual wear).
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Reliable and Organized: Punctual, detail-oriented, and proactive.
Your Responsibilities:
You are entrusted with overseeing daily operations and ensuring the smooth running of our services. Your duties will include, but are not limited to:
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Welcoming and assisting clients, visitors, and suppliers (EN/NL/FR).
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Managing communications: Answering phones professionally and routing calls as necessary (EN/NL/FR).
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Office Operations: Handling incoming and outgoing mails/packages, filing, data input, and client file management.
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Client Support: Coordinating meeting room and event requests, arranging lunches, and preparing new client offices.
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Problem-Solving: Addressing customer requests, issues, and complaints promptly and professionally.
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KYC – Handling client files in accordance with our obligations under anti-money laundering regulations.
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Administration and Commercial Support: Control, update, and complete client files/data. Process new requests, conduct visits, and be the key to successful new collaborations through meticulous commercial support.
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Facility Oversight: Performing daily checks of common areas, ensuring a tidy and functional workspace, managing stock, and handling kitchen appliances.
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Administrative Reporting: Providing regular reports to management and overseeing office supplies and operations.

- Language, administrative, and interpersonal skills are essential.

- Computer proficiency: Solid knowledge of Microsoft Office (Word, Excel, etc.).

- Multitasking ability: You manage responsibilities efficiently and gracefully.

- Team player mentality: Though you work independently, you enjoy regular contact with clients and colleagues.

- Professional ethics: You respect the company, maintain confidentiality, and demonstrate appropriate behavior toward colleagues, management, clients, and partners. You know where the boundaries lie.

- Commitment: Understanding the responsibilities and requirements associated with a small organisation in a competitive sector.

- Punctuality

- Working remotely is not possible for this position.

- Dress code in line with the neutrality policy – classic and professional attire.