Freight forwarder

As a Freight Forwarder export, you are responsible for coordinating and monitoring domestic and international shipments and serve as the point of contact for customers, carriers, and internal stakeholders.

Your main responsibilities:

• Organizing and coordinating shipments by road, rail, sea, and air
• Operational monitoring of shipments (including sailings, railcars, and HSE)
• Preparing and processing transport and shipping documents (including Bill of Lading, Letter of Instruction, Dispatch...)
• Receiving and processing customs documents
• Managing and updating transportation information and procedures (including in SharePoint)
• Preparing and sending container and cargo manifests
• Informing customers about costs, transit times, and shipment status
• Ensuring accurate record-keeping and a smooth handoff within the team

Who are you?

• Minimum A2 diploma
• Minimum 2–5 years of relevant experience as a freight forwarder export or in a similar role
• Strong operational knowledge of freight forwarding and logistics processes
• Knowledge of transport documentation and IT systems
• An IMDG certificate (dangerous goods) is a strong asset
• Fluent in Dutch and English, both verbally and in writing
• Meticulous, able to handle stress, customer-focused, and a strong communicator
• Able to work independently and manage priorities