Junior IT Support Analyst

For a pharmaceutical partner in the Kempen, we are recruiting a Junior IT Support Analyst (Level 2). He or she will assist the Clearquest Support Desk and support the IT Team in writing/updating/execution of test scripts.

• Assistance to the Clearquest Support Desk – 50% ( Clearquest = Application to do IT Change Management for Applications in Supply Chain Pharma)
• Assistance in upgrade of Clearquest (System Version, Operating System and Database) – 50%
• Support the IT Team in
  • Writing/Updating and execution of test scripts
  • Documentation updates
  • Training material updates
• Application ticket solving and feedback to end users
• Assist in executing implementations
• Report progress status to IT Lead

• At least 1 year of experience within IT-projects
• Experience in testing (creation-execution of test scripts), knowledge of HP Quality Center
• Good communication skills – Language proficiencies: English spoken and written / Dutch is strongly preferred
• Flexible and capable of working with minimal direction