Sales Advisor Toyota City / Lexus Zaventem

About us

Inchcape is the leading global automotive distributor operating in +40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Belux employs over 250 team members. Our portfolio includes vehicle distribution for world-renowned brands, market leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Belux, part of Inchcape's global network.

You'll play a key role in delivering outstanding customer experiences while representing one of the world's most trusted automotive brands. You'll be part of a dynamic team where collaboration, performance, and customer satisfaction are central.

Our Toyota City Zaventem team is looking for a Sales Advisor New Cars to support the sales of new Toyota and Lexus vehicles. In this role, you will guide customers throughout their buying journey, actively manage leads, and ensure a seamless and professional sales experience.

What you'll do

• Drive showroom sales for both B2B and B2C customers.
• Actively prospect and develop new fleet clients while ensuring close follow‑up of all B2B and B2C leads.
• Handle daily leads in line with brand standards and deliver strong performance on mystery leads, emails, calls, visits, and test drives.
• Deliver excellent customer experience by informing, advising, and following up professionally, building long‑term trust and satisfaction.
• Act as a Toyota Brand Ambassador in the showroom, during events, and on social media, with a polished appearance and courteous behaviour.
• Apply Toyota's Omotenashi principles to create a warm, personalised customer experience.
• Ensure flawless test drives and a smooth, high‑quality delivery process for customers.
• Upsell additional products and services such as financing, insurance, and accessories.
• Complete all administrative tasks accurately and in line with internal procedures.
• Contribute to high customer recommendation and online reputation scores by consistently delivering top‑tier service.

About you

To be successful in this role you will be:

• Passionate about the automotive industry and eager to build a career in sales.
• Results‑driven and proactive, motivated to seize every sales opportunity.
• Experienced in a customer‑facing role where customer satisfaction was the top priority.
• Able to work independently and collaboratively in a fast‑paced environment.
• Fluent in Dutch and French, with a good knowledge of English.