Key Account Manager

Account Management & Business Development

• Develops and executes account plans to achieve sales, margin and customer development objectives.
• Builds strong relationships with key decision makers and acts as the primary commercial interface.
• Drives new business, range expansion, product introductions and cross-selling across relevant aftermarket channels.
• Maintains a strong opportunity pipeline and reliable sales forecasts.

Commercial & Performance Management

• Leads commercial negotiations, including pricing, annual agreements, rebates and promotional conditions.
• Monitors sales, profitability and key commercial KPIs, implementing corrective actions where required.
• Works with Finance on receivables, credit exposure and customer financial risk.
• Provides management with clear visibility on performance, opportunities, risks and required decisions.

Market, Portfolio & Customer Activation

• Maintains strong knowledge of the Benelux automotive aftermarket, customers, competition and market trends.
• Provides market insights to support pricing, portfolio and go-to-market decisions.
• Promotes company brands and products and coordinates launches, promotions and customer activation initiatives.

Operational Excellence, Collaboration & Compliance

• Coordinates with Supply Chain, Customer Service, Marketing, Product Management and Finance to ensure effective execution and resolve customer issues.
• Provides accurate demand forecasts and supports key operational requirements.
• Ensures compliance with company policies, approval processes and competition-law principles.
• Operates with autonomy, ownership and accountability across functions and geographies.

• Knowledge of the Microsoft Office environment
• Good negotiation skills
• Good sales argumentation about the company's portfolio
• Solid skills in Dutch, French & English, understanding written correspondence & understanding technical information
• Knowledge of CRM and business intelligence tools is considered an advantage
• Ability to work effectively in a cross-functional and international environment
• Good knowledge of forecasting, customer agreements and commercial performance management
• Strong key account management, negotiation and commercial planning capabilities
• Good understanding of the automotive aftermarket, its distribution channels and key commercial dynamics