Facilities Manager - Soft Services

Our client is a leading international organisation operating within a fast-paced global environment. The company is recognised for its commitment to operational excellence, continuous improvement, employee development, sustainability, and high standards in workplace experience and facilities management.

• Lead and manage regional facilities operations across multiple sites
• Supervise facilities personnel, including recruitment, onboarding, performance management, and development
• Establish team priorities, allocate resources, and coordinate daily operational activities
• Drive service delivery excellence through vendor and contractor management
• Build and maintain strong relationships with key internal and external stakeholders
• Monitor facility performance and ensure service level agreements are achieved
• Oversee maintenance programmes, inspections, audits, and emergency preparedness plans
• Ensure compliance with applicable health, safety, environmental, and regulatory requirements
• Develop and implement facilities management policies and operational procedures
• Prepare business cases and presentations for capital investments and improvement initiatives
• Manage operating budgets, financial reporting, forecasting, and cost control activities
• Identify operational risks and implement corrective actions proactively
• Support long-term facilities strategy and asset optimisation initiatives
• Promote a culture of continuous improvement, teamwork, and operational excellence

• Bachelor's degree or equivalent professional experience
• Previous experience in Facilities Management, Property Management, Workplace Services, or a related field
• Proven people management experience, including coaching and performance development
• Strong understanding of building operations, maintenance, compliance, and workplace services
• Experience managing operating budgets, financial analysis, and capital projects
• Excellent organisational and problem-solving abilities
• Strong stakeholder engagement and client relationship management skills
• Ability to manage multiple priorities within a fast-moving environment
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook
• Analytical mindset with strong numerical and financial reasoning skills
• Fluent in English, French, and Dutch, both written and spoken
• Comfortable working on-site on a full-time basis