Senior Program Manager – Digital Transformation & IT Governance

Responsibilities

• Define and drive the global program roadmap in alignment with strategic priorities and organizational objectives.
• Perform deep-dive diagnostics of existing programs to identify bottlenecks and implement pragmatic remediation plans.
• Establish robust governance frameworks including steering committees, reporting structures, and performance KPIs.
• Manage high-stakes program recovery by prioritizing critical actions and realigning stakeholders during periods of crisis.
• Coordinate multidisciplinary teams across technical, business, organizational, and contractual dimensions.
• Supervise vendor relationships within a public procurement framework to ensure compliance with quality and delivery standards.
• Oversee financial health and risk management for the portfolio, including budget tracking and resource optimization.

Requirements

• You have 8+ years of experience in Program Management with a focus on large-scale digital transformations.
• You possess 8+ years of expertise navigating complex IT environments involving architecture, system integration, and data management.
• You bring 8+ years of experience working within the public sector and managing its specific regulatory requirements.
• You have 8+ years of experience in cross-functional leadership, multidisciplinary coordination, and change management.
• You're experienced with 3+ years in the implementation of CRM or ERP solutions for large user bases.
• You possess a proven track record in program recovery and crisis management for failing or unstructured projects.
• You have a solid understanding of public procurement laws and managing external service providers.
• You're proficient in risk management and financial steering for high-budget IT programs.
• You are fluent in Dutch and French with passive knowledge of English.

Nice to Haves

• Certification in MSP, PgMP, or equivalent program management frameworks.
• Certification in Prince2 methodology.
• Certification as a Scrum Product Owner.
• Willingness to obtain specific security clearances if required.