Customer Service Representative

Robert Half is looking for a Customer Service Representative (Italian/French/English) (M/F/X) in Zaventem.

Do you have excellent knowledge of Italian, French and English? Do you have a first customer service experience in a corporate environment? Are you looking for a permanent position within a dynamic and international team? We are seeking a customer-oriented, detail-focused team player for a growing company in the diplomatic sector.

Your responsibilities:

• Customer contact by phone and email
• Maintain and update customer files (including specific customs documents)
• Perform daily checks, checklists, and follow up on overdue files
• Work with proprietary software; fast and comfortable using PC
• Collaborate with internal colleagues and external partners

Profile:

• C2 level Italian, C1 French and English required; -
• You must have a bachelor or masters degree.
• You must have a prior first experience in a corporate customer service role
• You live in Belgium and are eligible to work here.
• You can reach the company easily (Zaventem)
• Accurate and detail-oriented, affinity with administrative processes
• Team player, able to work independently; flexibility is a must

You must meet all requirements to be considered for this position.