IAM Support Engineer – Azure & Entra ID

Responsibilities

• Resolve incidents, information requests, and service applications within the security, privacy, and identity management domains.
• Manage the technical and administrative aspects of onboarding and offboarding processes for various clients.
• Implement and monitor changes within the infrastructure and account management teams.
• Develop and maintain security and privacy policies, standards, procedures, and operational guidelines.
• Collaborate with stakeholders and internal teams to provide technical support and ensure security compliance.
• Contribute actively to the transition from current ITSM tools to a new service management platform.

Requirements

• You possess a Bachelor’s or Master’s degree in a relevant field or equivalent through experience.
• You bring 3+ years of experience in the technical configuration and management of Microsoft Azure.
• You have 3+ years of experience with Microsoft Entra ID (formerly Azure AD), including advanced technical configuration beyond basic user administration.
• You possess 3+ years of experience in IT Networking, specifically with IP addressing, subnets, firewalls, routing, and DNS.
• You have proven experience in drafting, monitoring, and executing technical or operational processes and ITIL guidelines.
• You bring experience with Microsoft Entra components such as Privileged Identity Manager, Identity Governance, and Domain Services.
• You're proactive and able to work effectively both independently and as part of a team.
• You are fluent in English with C1 level proficiency in either Dutch or French.

Nice to Haves

• Experience within the energy market.
• 3+ years of experience with Office 365.
• Working knowledge of ServiceNow or TOPdesk.
• Relevant certifications such as MS-500, AZ-500, SC-100, SC-300, or SC-900.
• Active knowledge of both Dutch and French.