Technical Business Consultant – OSS & Netcracker

Responsibilities

• Translate business needs into clear technical documentation for external delivery partners.
• Perform requirements and impact analysis on existing processes, systems, and tools.
• Develop conceptual solution designs and evaluate innovative approaches for infrastructure projects.
• Define acceptance criteria and validate end-to-end solutions to ensure technical alignment.
• Provide strategic input for roadmaps and business cases to support decision-making.
• Collaborate closely with internal teams and external partners throughout the project lifecycle.
• Ensure high-quality implementation by supporting change management and maintaining documentation.

Requirements

• 5+ years of experience as a Technical Business Consultant or Functional Analyst.
• Strong expertise in process modelling and process management.
• Proven experience with Netcracker products.
• Proficiency in SOAP and REST, including API documentation using Swagger.
• Experience working with both COTS and custom-built applications within OSS environments.
• Excellent analytical and conceptual thinking skills.
• Strong communication and stakeholder management abilities.
• Ability to work effectively within complex team dynamics.
• You are fluent in English.

Nice to Haves

• Knowledge of GCP.
• Experience in OSS/BSS or network provisioning within the telecom industry.
• Experience working with offshore teams.
• Knowledge of Dutch.