Junior Customer Service Representative

Got a first working experience, and looking to expand your horizons? As a Junior Customer Service Representative for the Emerging Markets at a multinational medical devices and healthcare company, you'll be the primary point of contact for their valued customers (hospitals, distributors, buying groups, ...).

What you'll do:

• Order processing, either manual or via an internal platform
• Maintain various master data (customers, prices, materials, ...) in SAP in order to ensure data accuracy and streamline processes to keep the data up to date
• Address customer concerns by executing root cause investigations and offering solutions (replacements, corrective invoices, ...)
• Issue credit/debit memos
• Support inventory management activities

• You're fluent in English and intermediate to proficient in either Russian, French or Arabic
• You have a first experience in a similar role
• Upper secondary diploma/high school diploma