Senior Project Manager – Operational Readiness & Migration

Responsibilities

• Lead end-to-end impact and gap assessments across operations, finance, and IT to define target operating models and RACI structures.
• Develop and maintain detailed readiness plans, including milestones, dependencies, and governance for each migration wave.
• Translate migration requirements into executable processes and controls that preserve policy terms and regulatory compliance.
• Manage the operational runbook and coordinate cutover activities, including business continuity and manual workaround plans.
• Oversee training needs analysis and knowledge transfer to ensure organizational competency and adoption.
• Drive post-go-live hypercare, support incident triage, and manage the stabilization phase until final handover.

Requirements

• You bring 8+ years of experience in project management within the insurance or financial services sector.
• You possess 3+ years of experience leading operational readiness, transformation, or migration delivery.
• You have deep expertise in Belgian life insurance operations, including policy administration and broker servicing.
• You possess strong knowledge of life insurance products, specifically Classic Life and Unit-Linked portfolios.
• You have proven experience with portfolio migrations, cutover management, hypercare, and business continuity.
• You're proficient in designing operating models, RACI frameworks, and capacity plans.
• You bring advanced skills in MS Project, Azure DevOps, Excel, and SharePoint.
• You have excellent stakeholder management skills with experience in executive communication and workshop facilitation.
• You are fluent in English with professional working proficiency in Dutch or French.

Nice to Haves

• Knowledge of Solvency II, IDD, GDPR, and AML/sanctions regulations.
• Experience with regulatory and legal reporting for the Belgian insurance market.