Administrative & Operations Officer | EN

As an Administrative & Operations Officer, you will play a key role in ensuring the smooth execution of daily operational activities across payments, cash management, trade finance, and client administration.

Client Details

Join a well-established international financial institution with a strong presence across EMEA. Known for its expertise in corporate banking, financial services, and global markets, the company offers a collaborative environment where innovation, operational excellence, and long-term client relationships are at the heart of its success.

Description

• Process and monitor domestic and international payments.
• Manage incoming client requests and internal inquiries via email and phone.
• Support administrative follow-up of banking operations and client files.
• Assist with Trade Finance and Guarantee-related transactions.
• Maintain and update client documentation and e-banking agreements.
• Perform reconciliations, operational controls, and account maintenance tasks.
• Ensure compliance with internal policies and KYC requirements.
• Contribute to process improvement initiatives and operational efficiency projects.
• Collaborate with local and international stakeholders.

• Bachelor's or Master's degree.
• Fluent in English; additional languages are an asset (french big plus)
• Strong administrative and organizational skills.
• Excellent attention to detail and accuracy.
• Proactive, solution-oriented, and eager to learn.
• Strong communication skills and a client-focused mindset.
• Previous experience in administration, operations, banking support, or financial services is a plus.