Business Change Manager – Digital Transformation & ADKAR

Responsibilities

• Lead end-to-end change implementations from preparation through to aftercare for complex digitalization projects.
• Support multiple simultaneous projects and initiatives to ensure cohesive change management across the organization.
• Develop comprehensive change action plans including communications, events, training programs, and impact measurements.
• Align diverse stakeholders within complex environments to ensure buy-in and smooth transitions.
• Facilitate workshops and guide ambassador or SPOC networks to foster engagement and adoption.

Requirements

• You possess 3+ years of dedicated experience as a Change Manager without concurrent roles.
• You bring 3+ years of experience supporting change across multiple concurrent projects or initiatives.
• You have a proven track record in end-to-end change implementation for complex digitalization programs.
• You possess practical knowledge of methodologies such as ADKAR, McKinsey, Kotter, or 7S.
• You have the capacity to deliver a detailed change action plan and case studies covering communications and training.
• You're proactive and empathic with strong facilitation and listening skills.
• You are fluent in Dutch at a C2 level.

Nice to Haves

• Experience managing change for large-scale populations of over 1000 employees.
• Proficiency in Prosci ADKAR.
• Experience with Prince2, Agile, or Scrum methodologies.