Client Administration Officer

You will work closely with one or several Client Relationship Managers and play a key role in ensuring excellent service delivery to clients.

Your responsibilities as Client Administration Officer

As a Client Administration Officer, you will provide comprehensive administrative support while ensuring a high level of service to both clients and internal stakeholders.

Administrative & Executive Support

• Managing complex agendas and coordinating meetings
• Screening and handling calls, emails, and correspondence
• Welcoming clients and visitors
• Organizing meeting rooms and coordinating logistics
• Preparing presentations and administrative documentation
• Managing and maintaining client files and archives
• Ensuring smooth communication between clients, advisors, and internal teams
• Maintaining and updating client information in internal databases

Client & Financial Administration

• Supporting the opening of bank accounts in coordination with Compliance
• Following up on investment-related administrative processes
• Processing and monitoring financial transactions and investment orders
• Preparing reports, dashboards, and administrative analyses
• Ensuring accurate and compliant client documentation
• Supporting advisors in the day-to-day management of client relationships

Your profile as Client Administration Officer

• Bachelor in Office Management, Management Assistant, or equivalent experience
• Minimum 5 years of experience in a similar administrative support role
• Experience within a professional services environment (financial services, consulting, legal, wealth management, etc.) is a strong asset
• Excellent knowledge of Dutch, with a good command of French and English
• Strong administrative and organizational skills
• Affinity with numbers and financial environments
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and work independently
• Strong attention to detail and accuracy
• Service-oriented, proactive, and solution-driven mindset
• High level of discretion and professionalism
• Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience with CRM systems or databases is an asset