Freelance Client Project Manager/Lead

Our client is an international B2B organisation undertaking a major digital transformation. The group is prioritising the implementation of a new Shopify Plus B2B eCommerce platform as its highest-urgency, customer-facing initiative.

The project covers a highly complex international storefront with approximately 60,000 SKUs, up to 500 variants, complex pricing structures and localisation requirements across 31 markets.

As a Freelance Client Project Manager/Lead your responsibilities are:

• Own the integrator delivery plan, sprint cadence and release roadmap ;
• Translate the Product Owner's backlog into clear delivery plans and commitments ;
• Manage the systems integrator relationship, delivery progress and escalations ;
• Coordinate key eCommerce domains including catalogue, pricing, checkout, payments, accounts and loyalty ;
• Drive the customer registration and VAT validation flow, including Shopify Flow, VIES and ERP synchronisation ;
• Manage RAID, risks and dependencies across PIM, DAM, CRM, Marketing and ERP workstreams ;
• Own the 31-market go-live sequence, including localisation of language, currency, VAT, payments, shipping and
• returns ;
• Coordinate UAT, test environments, defect triage and business sign-off ;

A successful Freelance Client Project Manager/Lead should have:

• 8+ years' experience leading complex digital/eCommerce platform deliveries at senior PM or Principal level, ideally in Shopify Plus B2B ;
• Proven track record managing systems integrators, sprint planning, release governance and delivery escalations ;
• Strong working knowledge of Shopify Plus B2B, including Companies, Company Locations, Contacts, Price Lists and Shopify Flow ;
• Solid understanding of B2B eCommerce, including complex pricing, VAT/tax, credit limits, quotes, returns and loyalty ;
• Strong stakeholder management skills, with experience coordinating UAT, defect triage and business sign-off ;
• Fluent English required; French is a plus ;